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ACCOUNT PAYMENTS
A. Credit Card Payments.
i-NetSolution accepts Master Card, Visa,
and Discover credit cards or debit card payments
either directly or through third-party processing
by PayPal®.
Unless you indicate otherwise, usage of a credit
card indicates authorization to cover all future
recurring charges and additional fees with the credit
card on file (credit card information can be changed
and updated when necessary). Credit cards will be
charged prior to services being rendered and on
the renewal date of services (i.e., monthly, quarterly
or annual billing cycle).
B. Foreign Currency
All funds must be payable in US dollars. i-NetSolutions
does not accept foreign currencies in any form.
BANDWIDTH OVERAGE PAYMENT
i-NetSolutions charges $2/GB for bandwidth
used over the assigned allotment. All fees
for bandwidth overage must be payable in US dollars
and are caculated on the last day of each month.
These fees are due and payable when billed
and cannot be carried monthly, quarterly or otherwise.
Failure to pay for over usage of resouces
may result in suspension of services. Clients
may use PayPal®
to pay these fees or pay directly via credit cards
or debit cards.
LATE / NON-PAYMENT
Accounts with Non-Usable Credit Cards.
Credit cards on file are not usable when any of
the following occur: (i) the card has expired; (ii)
the card declines the charges; (iii) the card is
reported lost or stolen; and/or (iv) The card is
declared invalid. If a credit card payment
fails, the client will be notified via email. i-NetSolutions
will allow five (5) days for client to rectify the
problem. If, after five (5) days i-NetSolution
has not received full payment for our hosting services,
i-NetSolutionswill deactivate the account.
Therefore, payment not timely received will result
in account deactivation and all files removed from
our network. In such case, reactivation can only
occur upon receipt of all fees due plus $25 reactivation
fee. The client can resume use of our hosting services
only after full payment is collected by i-NetSolutions,
including a $25 reactivation fee.
CANCELLATION / REFUND POLICY
A. Account Cancellation
i-NetSolution guarantees
100% satisfaction of our services; however, a
Client wishing to cancel the account may login
here
to initiate the cancellation request. Cancellations
will become effective immediately upon receipt
of the request by the Cancellation Department
unless Clients provide a specific date. Accounts
not timely renewed will cancel automatically.
B. Refund Policy
Cancellation requests which have been received
by the Cancellation Department within the initial
15-day trial
period (except servers and vps solutions) will
be fully refunded if such request is based upon
the malfunction of our servers. We do not currently
offer a trial for any of our server or VPS solutions.
Cancellation requests for accounts paid on a
monthly or quarterly basis are not refundable
after the initial 15-day period. Cancellation
requests for accounts prepaid semi-annually or
annually will be prorated on a monthly basis and
refunds will be issued based on the monthly prorated
usage of that account
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